Agent FAQ
We hope our answers to these Frequently Asked Questions will help you better understand PINPAY and the many benefits which it offers merchants. Becoming a PINPAY agent is simple and can be very rewarding. We hope you decide to join our great team. To see how PINPAY works and to learn more on selling the PINPAY benefits to merchants see the Merchant FAQs.
Q. Why should I become a PINPAY Agent?
Q. How do I get started as a PINPAY MISO/Agent?
Q. I would like to sell PINPAY services but I am not an MISO, how can I participate?
Q. What are the MISO, Agent and Merchant relationships?
Q. What is involved in signing up an online Merchant to PINPAY services?
Q. How are online Merchants paid, and MISOs/Agents compensated?
Q. Can a new Merchant, who signs-up for PINPAY, be operational the same day?
Q. Is PINPAY a bank?
Q. How do I sell PINPAY payment services to online retail and wholesale store merchants?
Q. How do I sell PINPAY payment services to businesses, organizations and government agencies that receive payments?
Q. How do I sell PINPAY payment services to businesses, organizations and government agencies that distribute payments to individuals or other businesses, organizations or government agencies?
Q. How do I sell PINPAY payment services to merchants or businesses that operate physical retail or wholesale stores?
Q. How do I sell PINPAY payment services to merchants or businesses who are mobile, who deliver services to customer locations and need to collect payment on-site; or need to collect payments at a fair, side-walk sale or swap meet?
Q. How do I sell PINPAY payment services to marketing organizations who payout commissions and collect fees and payments?
Q. How do I sell PINPAY payment services to home business sales organizations, ISPs, Web Hosting services and all types of businesses which support online sales businesses?
Q. How do I sell PINPAY payment services to online travel agencies and travel related businesses?
Q. How do I sell PINPAY payment services to online pharmacies and health provider businesses?
Q. How do I sell PINPAY payment services to businesses and organizations that provide prepaid accounts, cards and services, such as prepaid long distance calling, prepaid cell phone time, prepaid wi-fi services, prepaid Internet access, prepaid debit cards and other types of prepaid services?
Q. How do I sell PINPAY payment services to non-profit and charitable organizations?
Q. How do I sell PINPAY payment services to vocational schools, colleges and universities?
Q. How do I sell PINPAY payment services to churches, synagogues, temples, and other religious organizations?
Q. Why should I become a PINPAY Agent?
A. PINPAY is the answer to the needs of many merchants, businesses, organizations and government agencies. It is fun to sell a service which the potential customer needs and wants. It also assists in completing a sale to be able to inform the customer that there are no up front fees, no monthly or annual fees; that the service could pay or return to the merchant up to a 25% profit every time the service is used.
There is a good feeling of accomplishment when you are able to assist someone. The feeling is even better when you are rewarded with money for making someone happy. Being a PINPAY Agent is great because you can sell part time or full time, you can work at home or from an office; you can set your own work schedule and time commitment. With PINPAY selling can be fun and rewarding for both you and your customers.
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Q. How do I get started as a PINPAY MISO/Agent?
A. The PINPAY system utilizes MISOs (Master Independent Sales Organizations) and sales agents to introduce and signup online and storefront merchants to the PINPAY Network. The MISO receives discounts on all PINPAY services and establishes a direct relationship with PINPAY. A MISO's commitment to the marketing and sale of PINPAY services can be demonstrated either by an upfront delivery of merchants or by submission of a business plan which demonstrates the ability to meet the sales objectives. Upon plan acceptance, PINPAY will provide the MISO access to a private account management area. Sales agents participate in PINPAY sales as a member of a MISO.
To get started contact a PinPay representative or email salesteam@pinpay.net
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Q. I would like to sell PINPAY services but I am not an MISO, how can I participate?
A. Simply contact a PinPay representative or email salesteam@pinpay.net
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Q. What are the MISO, Agent and Merchant relationships?
A. MISO's own the business relationships with their sales agents and their Merchants. PINPAY owns the PINPAY software, the PINPAY gateway service and the PINPAY Network. MISO's are responsible for ongoing training and support of their sales agents, and providing sales supporting services to their Merchants.
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Q. What is involved in signing up an online or storefront Merchant to PINPAY services?
A. The Agent presents the beneficial PINPAY payment service opportunity to existing merchant account and/or new potential merchants. Upon gaining Merchant interest in the service, the agent assists the Merchant in completing and submitting the "Merchant Account Application." In addition, the Agent has the Merchant sign the four (4) page signature document to the PinPay Merchant Account Service Agreement. This four page document requires the signature of an authorized party from the merchant, and the MISO; after which the document is delivered to PinPay by either email to sales@pinpay.net, or faxed, or mailed. Upon receipt and verification of the online application and the physical signed agreement the merchant can be approved and PinPay service can be commenced. A copy of the PinPay Merchant Account Services Agreement is provided in the Merchant section of this website.
Q. How are online and in-store Merchants paid, and MISOs/Agents compensated?
A. The payment transaction is cleared and settled in real-time. The Merchants receive payment immediately. The amount transferred is the transaction price less the merchant discount. The MISOs receives the earned compensation immediately and the Individual agent's compensation is paid to the agent by the MISO.
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Q. Can a new Merchant, who signs-up for PINPAY, be operational in a couple of days?
A. Yes. However, the approval process and setup activities may require more time; see Merchant FAQs
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A. No. Under International Banking Laws and Regulations, PINPAY is Not a bank or to be used as a bank, but an Internet based payment and transaction processing system. The MISO/Agent acknowledges and agrees that PINPAY is: Not a bank or banking service; Not subject to banking regulations; Not insured by any government agency or other insurance entity; and does Not insure any product or service purchased by any card or account holder; and does Not guarantee delivery of any goods or services purchased by any card or account holder.
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Q. How do I sell PINPAY payment services to online retail and wholesale store merchants?
A. Every online store merchant in the world is in dire need of PINPAY. Online merchants are currently paying for nearly all of the fraud which occurs in online purchase and payment transactions. Studies by industry professional peg the cost to merchants for both prevention and actual fraud losses at 6% to 25% of the sales dollars received from Internet store operations. Although that is a very punishing and oppressive cost, it does not even consider the potential customers that are turned away from shopping at the online merchant's store because the potential customer does not fit the required rules or procedures which the online merchant has established to assist in preventing fraud.
PINPAY is the only secure payment service which totally eliminates "friendly fraud." In addition to eliminating the fraud, PINPAY opens every online retail and wholesale merchant's sales access to potentially over 1.7 billion Internet users. PINPAY service provides the potential for the world's 4.6 billion unbanked individuals and an estimated 900 million worldwide merchants, businesses, organizations and government agencies access to shop and buy at every PINPAY participating online store.
When you inform the online store merchant that all of these significant benefits are available for NO setup fees, NO monthly fees, NO annual fees, NO non-use fees, that it is a simple payment option to added to the existing checkout shopping cart, and does not interfere with any existing payment services or operating agreements, there are no reasons for an online merchant not to signup as a participating PINPAY merchant.
To learn about selling PINPAY and preparing yourself for success, review the other merchant white papers, Merchant FAQs , and agent white papers provided at this website.
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Q. How do I sell PINPAY payment services to businesses, organizations and government agencies that receive payments?
A. Any business, organization or government agency that receives money from anyone or any entity, can benefit from PINPAY. By adding PINPAY as a payment option fraud is reduced, funds are immediately available (there are No holdbacks), there are no issues of bounced checks, bad debit, payment collections, payment cancellations or reversals (there are NO charge backs and all payments are immediate good funds).
When you inform the business, organization or government agency that all of these significant benefits are available for NO setup fees, NO monthly fees, NO annual fees, NO non-use fees, that it is a simple payment option to add to the existing operations, it does not interfere with any existing payment services or operating agreements, there are no reasons for the entity not to signup as a participating PINPAY merchant.
To learn about selling PINPAY and preparing yourself for success, review the other Merchant White Papers, Merchant FAQs , and Agent White Papers provided at this website.
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Q. How do I sell PINPAY payment services to businesses, organizations and government agencies that distribute payments to individuals or other businesses, organizations or government agencies?
A. Any business, organization or government agency that distributes money to anyone or any entity, can benefit from PINPAY. By adding PINPAY as a payment distribution method potential fraud is reduced, funds are immediately available to the recipient, there are no lost checks, no check processing fees, and payment accounting is efficient.
Payments are directly and instantly made by electronic funds transfer (EFT) to the receiving party's PINPAY SoftCard. The SoftCard can be used at all PINPAY participating merchants worldwide and can be used to transfer funds to another SoftCard, pay a bill, withdraw cash, transfer funds to a bank ATM debit card, a prepaid ATM debit card or authorized destination. SoftCards are available to everyone, providing the security of a PIN and quickness and efficiency of the PINPAY network.
When you inform the business, organization or government agency that all of these significant benefits are available for NO setup fees, NO monthly fees, NO annual fees, NO non-use fees, that it is a simple payment distribution method to add to the existing operations, it does not interfere with any existing payment services or operating agreements, there are no reasons for the entity not to signup as a participating PINPAY merchant.
To learn about selling PINPAY and preparing yourself for success, review the Merchant White Papers, Merchant FAQs , and Agent White Papers provided at this website.
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Q. How do I sell PINPAY payment services to merchants or businesses that operate physical retail or wholesale stores?
A. The major benefits offered to merchants and businesses that operate physical retail and wholesale stores is the ability to accept payments from PINPAY SoftCard holders for purchases, to create and maintain customer loyalty, the option to reach new customers by offering many of the PINPAY financial services to visiting customers, and use the SoftCard rewards program to attract new customers.
Payments are directly and instantly made by electronic funds transfer (EFT) to the merchant or business. Plus, the merchant pays NO setup fees, NO monthly fees, NO annual fees, and NO non-use fees. It is a simple payment service to add to the existing operations that does not interfere with any existing payment services or operating agreements.
The basic PinPay service for physical retail and wholesale stores requires the store to have Internet access to complete the transaction. If the store desires to its existing scanner systems and POS network to process the transaction, PINPAY can support such a request, simple contact PINPAY.
To learn about selling PINPAY and preparing yourself for success, review the Merchant White Papers, Merchant FAQs , and Agent White Papers provided at this website.
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Q. How do I sell PINPAY payment services to merchants or businesses who are mobile, who deliver services to customer locations and need to collect payment on-site; or need to collect payments at a fair, side-walk sale or swap meet?
A. As long as the merchant or business has Internet access the PINPAY network will accept the SoftCard as a payment card. This allows the mobile merchant to accept payments from a mobile location and obtain the benefits of PINPAY and the SoftCard. Some of those benefits include NO fraud, instant good funds, NO charge backs, and NO holdbacks. It is a simple payment service to add to the existing operations that does not interfere with any existing payment services or operating agreements.
To learn about selling PINPAY and preparing yourself for success, review the Merchant White Papers, Merchant FAQs , and Agent White Papers provided at this website.
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Q. How do I sell PINPAY payment services to marketing organizations who payout commissions and collect fees and payments?
A. Many marketing organizations, including those that are structured with levels of payouts to participating members, and possible monthly participation fees, find obtaining merchant accounts and obtaining reasonable rates for merchant accounts is difficult and some times impossible. They also have difficulty in paying commissions and receiving payments across country boarders. These facts often inhibit the operation and the growth of the marketing organization and the success of it members.
PINPAY provides these organizations with a payment system and money transfer system which eliminates these difficulties. The PINPAY network is available for these types of merchants without participation restrictions and without high merchant account fees and costs.
Payments are directly and instantly made by electronic funds transfer (EFT) to the marketing organization and its SoftCard holding members. Plus, the marketing organization pays NO setup fees, NO monthly fees, NO annual fees, and NO non-use fees. It is a simple payment service to add to the existing operations that does not interfere with any existing payment services or operating agreements.
To learn about selling PINPAY and preparing yourself for success, review Merchant White Papers, Merchant FAQs , and Agent White Papers provided at this website.
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Q. How do I sell PINPAY payment services to home business sales organizations, ISPs, Web Hosting services and all types of businesses which support online sales businesses?
A. Many businesses focus on providing products and services to support online stores and home businesses based on using the Internet as the sales store. Some of these businesses are focused on pure home business sales and marketing, while others provide URLs, websites, ISP services, web hosting services, shopping carts, conventional payment gateways and related online store operational services. There are many factors which impact the success of these types of businesses, but one important element is the availability of a payment service, or what is commonly called a "merchant account."
Without a merchant account an online business operation has no way for online customers to pay for the products and services offered. No means of payment means failure of the business. Because many of the purchasers of home business opportunities, online store services, and related online store products and services do not have experience in merchant operations or may have poor or bad credit. Therefore, attaining a conventional merchant account may be difficult, expensive or even impossible.
It is because of these difficulties that PayPal was acquired by e-Bay. Many of the people who wanted to sell items online could not get a conventional merchant account so they could not sell their items on e-Bay. For e-Bay to grow it needed a means for anyone to get a payment service that would allow the party to sell online. The e-Bay answer was to buy PayPal.
PINPAY offers many advantages over the exiting PayPal payment service. PINPAY will operate right along with PayPal, there is no need for one to cancel PayPal services in order to join and use PINPAY.
PINPAY and the SoftCard provide these organizations with a payment system and money transfer system which eliminates these difficulties. The PINPAY network is available for all types of merchants without participation restrictions and without high merchant account fees and costs.
Some of the great benefits offered by PINPAY are that the online store operator does not need a bank account. That means about 1.7 billion individuals can be potential customers for the home business sales organizations, ISP service providers, web hosting businesses and other similar online store service providers.
It also means that these sales businesses can inform their customers that by accepting PINPAY as a payment option their customers' home business have the opportunity to reach sales throughout the world, to almost 2 billion individuals who have bank accounts or a payment card, as well as about 4.6 billion individuals that are unbanked. This expanded access to potentially 4.6 billon unbanked individuals world wide is provided through the SoftCard and PINPAY network design.
PINPAY is the only payment service that can offer an online store business potential direct and uninhibited access to 6.63 billion individual customers and approximately 900 million worldwide businesses and merchants.
Payments are directly and instantly made by electronic funds transfer (EFT) to the online merchant and there are NO setup fees, NO monthly fees, NO annual fees, and NO non-use fees. It is a simple payment service to add to the existing operations that does not interfere with any existing payment services or operating agreements.
To learn about selling PINPAY and preparing yourself for success, review the Merchant White Papers, Merchant FAQs , and Agent White Papers provided at this website.
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Q. How do I sell PINPAY payment services to online travel agencies and travel related businesses?
A. Most online travel agencies, plus online airline, hotel and auto rental booking agencies have serious problems with payment cancellations and revocations. Because many sales or special pricing deals provided by airlines, hotels or auto rental businesses are based upon a firm non-revocable and guaranteed sale, any payment cancellation or revocation causes serious problems and financial hardships.
When an online travel agency accepts payment from an online customer, with a Visa, MasterCard, Discover, American Express or other major credit card, the agency may tell the customer the sale for the travel is non-refundable and non-cancelable; however, that claim by the agency is not contractually binding on the customer who uses a major credit card for payment. Every major credit card company under certain circunstances will allow a cardholder to cannel the online purchase, no matter what the travel agency stated and no matter what the card holder agreed.
The net result is the travel agency and travel booking agencies are at risk of cancellation and financial losses every time they accept a major credit card for payment.
PINPAY and the SoftCard provide these organizations with a payment system and money transfer system which eliminates these difficulties. The PINPAY network is available for all types of travel agency and travel booking business merchants without participation restrictions and without high merchant account fees and costs.
But most important, PINPAY and the SoftCard provide these organizations with a firm non-revocable payment. Each payment is made with NO chargeback rights, NO holdbacks and immediate payment. This is the payment structure upon which the special travel deals are designed and PINPAY is designed specifically to meet those payment structure needs with a non-revocable payment.
Any travel agency or travel booking business which instructs a special travel deal customer to use PINPAY and their SoftCard for payment can be assured the payment is real and non-reversible by the payment service.
PINPAY is the only payment service that can offer this significant benefit, plus payments are directly and instantly made by electronic funds transfer (EFT) to the online merchant and there are NO setup fees, NO monthly fees, NO annual fees, and NO non-use fees. It is a simple payment service to add to the existing operations that does not interfere with any existing payment services or operating agreements.
To learn about selling PINPAY and preparing yourself for success, review the Merchant White Papers, Merchant FAQs , and Agent White Papers provided at this website.
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Q. How do I sell PINPAY payment services to online pharmacies and health provider businesses?
A. Most online pharmacies and health provider businesses have serious problems with payment cancellations and revocations. Because many sales or special pricing deals provided by these businesses are based upon a firm non-revocable and guaranteed sale, any payment cancellation or revocation causes serious problems and financial hardships.
When an online pharmacy accepts payment from an online customer, with a Visa, MasterCard, Discover, American Express or other major credit card, the pharmacy may inform the customer the sale for the drugs or products are non-refundable and non-cancelable; however, that claim by the pharmacy is not contractually binding on the customer who uses a major credit card for payment. Every major credit card company will allow a cardholder to cannel the online purchase, no matter what the pharmacy stated and no matter what the card holder agreed.
The net result is the online pharmacy or health provider business is at risk of cancellation and financial losses every time they accept a major credit card for payment.
PINPAY and the SoftCard provide these organizations with a payment system and money transfer system which eliminates these difficulties. The PINPAY network is available for all types of pharmacy and health provider business merchants without participation restrictions and without high merchant account fees and costs.
But most important, PINPAY and the SoftCard provide these organizations with a firm non-revocable payment. Each payment is made with NO chargeback rights, NO holdbacks and immediate payment. This is the payment structure upon which the special pharmacy and health product and services deals are designed and PINPAY is designed specifically to meet those payment structure needs with a non-revocable payment.
Any online pharmacy or health provider business which instructs a special offer customer to use PINPAY and their SoftCard for payment can be assured the payment is firm and non-reversible by the payment service.
PINPAY is the only payment service that can offer this significant benefit, plus payments are directly and instantly made by electronic funds transfer (EFT) to the online merchant and there are NO setup fees, NO monthly fees, NO annual fees, and NO non-use fees. It is a simple payment service to add to the existing operations that does not interfere with any existing payment services or operating agreements.
To learn about selling PINPAY and preparing yourself for success, review the Merchant White Papers, Merchant FAQs , and Agent White Papers provided at this website.
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Q. How do I sell PINPAY payment services to businesses and organizations that provide prepaid accounts, cards and services, such as prepaid long distance calling, prepaid cell phone time, prepaid wi-fi services, prepaid Internet access, prepaid debit cards and other types of prepaid services?
A. When a prepaid account, card or service business accepts payment from an in-store, remote, mobile or online customer, with a Visa, MasterCard, Discover, American Express or other major credit card, the net result is the business is at risk of the customer canceling the transaction and a related financial loss. This risk occurs with every major credit card they accept for payment. These customer cancellations result in charge backs; charge back fees, and may result in an overall increase in fees and costs to the business for every transaction. In some cases, charge backs can result in loss of the right to accept any major credit cards with loss of the business a follow-on possibility.
Any in-store location, remote or mobile site or online store prepaid account or card provider business which instructs a customer to use PINPAY and their SoftCard for payment can be assured the payment is firm and non-reversible by the payment service.
PINPAY is the only payment service that can offer this significant benefit, plus payments are directly and instantly made by electronic funds transfer (EFT) to the merchant and there are NO setup fees, NO monthly fees, NO annual fees, and NO non-use fees. It is a simple payment service to add to the existing operations that does not interfere with any existing payment services or operating agreements.
To learn about selling PINPAY and preparing yourself for success, review the Merchant White Papers, Merchant FAQs , and Agent White Papers provided at this website.
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Q. How do I sell PINPAY payment services to non-profit and charitable organizations?
A. When a non-profit or charitable organization accepts a donation or a payment from an in-store, remote, mobile or online customer, with a Visa, MasterCard, Discover, American Express or other major credit card, the net result is the organization is at risk of customer canceling the transaction and a related financial loss. This risk occurs with every major credit card they accept for payment. These customer cancellations result in charge backs; charge back fees, and may result in an overall increase in fees and costs to the organization for every transaction. In some cases, charge backs can result in loss of the right to accept any major credit cards with loss of the organization a follow-on possibility.
Any in-store location, remote or mobile site or online store sales location or donation payment site which instructs a customer or contributor to use PINPAY and their SoftCard for payment can be assured the payment is firm and non-reversible by the payment service.
PINPAY is the only payment service that can offer this significant benefit, plus payments are directly and instantly made by electronic funds transfer (EFT) to the merchant and there are NO setup fees, NO monthly fees, NO annual fees, and NO non-use fees. It is a simple payment service to add to the existing operations that does not interfere with any existing payment services or operating agreements.
To learn about selling PINPAY and preparing yourself for success, review the Merchant White Papers, Merchant FAQs , and Agent White Papers provided at this website.
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Q. How do I sell PINPAY payment services to vocational schools, colleges and universities?
A. Many schools, colleges and university have, or are considering offering, a student payment card. They seek a prepaid card that could be used for tuition payments, for the purchase of books and supplies, and other types of student expenses. They desire the card to be able to be loaded with educational grants, student loan funds, parent and friends contributions and even local student employer payments. They desire, without limitations, the local merchants, and online stores, to accept the card as payment for student purchases and payments.
An effective payment and money transfer services which could provide these features and benefits to students would enhance school, college and university recruitments. A great payment service would also place no risks on the school, and no costs or fees incurred by the school. There are an abundance of prepaid card programs offered by Visa, MasterCard, Discover, American Express or other major credit card, all of which may meet some or all of the desired features. However, each of these major credit card sponsored prepaid card programs have fees and costs which must be paid by the student to own and use the card.
PINPAY is the only payment service that can offer these significant features and benefits, with the knowledge that the student's prepaid SoftCard is FREE to obtain and features no monthly fees, no non-use fees, and no annual fees. It offers the security and the school, the book store, the local merchants and online merchants can join PINPAY and accept the SoftCard for payments with the guarantees they will receive payment. Merchant payments are directly and instantly made by electronic funds transfer (EFT) to the merchant and there are NO setup fees, NO monthly fees, NO annual fees, and NO non-use fees owed by the merchant. It is a simple payment service to add to the existing operations that does not interfere with any existing payment services or operating agreements.
PINPAY is the answer to the prepaid card and payment services needs of every school, college and university. To learn about selling PINPAY and preparing yourself for success, review the Merchant White Papers, Merchant FAQs , and Agent White Papers provided at this website.
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Q. How do I sell PINPAY payment services to churches, synagogues, temples, and other religious organizations?
A. Churches, synagogues, temples, and other religious organizations accept donations and may also sell items at a store or an assistance center. These types of organizations could benefit from a payment service which assures the donations are non-revocable and the fees and costs associated with the payment transaction or money transfer are set to benefit the organization.
When a religious organization accepts a donation or a payment from a Visa, MasterCard, Discover, American Express or other major credit card, the net result is the organization is at risk of the cardholder canceling the transaction. This risk occurs with every major credit card the organization accepts for payment. These payment cancellations result in charge backs; charge back fees, and may result in an overall increase in fees and costs to the organization for every transaction.
Any in-store location, remote or mobile site or online store sales location or donation payment site which instructs a customer or contributor to use PINPAY and their SoftCard for payment the organization can be assured the payment is firm and non-reversible by the payment service.
PINPAY is the only payment service that can offer this significant benefit, plus payments are directly and instantly made by electronic funds transfer (EFT) to the organization and there are NO setup fees, NO monthly fees, NO annual fees, and NO non-use fees. It is a simple payment service to add to the existing operations that does not interfere with any existing payment services or operating agreements.
To learn about selling PINPAY and preparing yourself for success, review the Merchant White Papers, Merchant FAQs , and Agent White Papers provided at this website.
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